Privacy Policy of VerifiedApostille

Learn how VerifiedApostille collects, uses, and safeguards your information. We explain cookies, analytics, limited retention, and your choices in clear, human-readable language.

Effective date:

This Privacy Policy explains how NViews Media Private Limited (“we”, “us”, or “our”) collects, uses, shares, protects, and retains information when you use our website and services to facilitate certificate and document attestation and apostille in India. We are committed to protecting your privacy and handling your data responsibly as stated in this policy.

VerifiedApostille () provides facilitation for certificate and document attestation and apostille in India. We handle your documents safely and securely and coordinate with Notary, Sub-Divisional Magistrate (SDM), and the Ministry of External Affairs (MEA) through authorised/representative partners where required. After processing, we arrange safe return delivery to your address.

1) Who we are

“We”, “us”, or “our” refers to NViews Media Private Limited, operating the service branded as VerifiedApostille. We are an independent facilitation/assistance service and are not the Government or the MEA. Notary offices, SDM, MEA, and their outsourced providers are independent entities. Our primary correspondence address is Shop No. 912, Johnson Complex, Rajaji Nagar, Thanjavur, Tamil Nadu, 613004, India, IN. For questions, contact us at .

2) Scope of this policy

This policy covers information collected via our website, contact channels (email/phone/WhatsApp), pickup/delivery logistics, and while facilitating attestation/apostille workflows (Notary → SDM → MEA).

3) Information we collect

  • Identity & contact: name, phone, email, address, and communication preferences.
  • Document data: scans/copies of certificates (e.g., birth, marriage, degree, PCC), IDs, authorisations/POA, and details required by Notary/SDM/MEA.
  • Order & logistics: service type, pickup/delivery details, tracking numbers.
  • Payments: handled by payment gateways; we store only necessary transaction references for billing/tax.
  • Device & usage: IP, browser/OS, pages viewed, and cookies/analytics for performance and security.

4) How we collect it

  • Directly from you via website forms, email, phone, chat/WhatsApp, and pickup/delivery.
  • From your authorised representative (if nominated).
  • Automatically via cookies/analytics when you use our website.

5) Why we use it (lawful grounds)

  • Service/contract: prepare submissions, coordinate Notary/SDM/MEA steps, update you, and return your documents.
  • Compliance: legal/record-keeping/KYC obligations as applicable.
  • Legitimate interests: secure our systems, prevent fraud/abuse, and improve quality.
  • Consent: where required (e.g., marketing, optional cookies). You may withdraw consent at any time.

6) Document scan handling (PDF/PNG/JPG; email/WhatsApp accepted)

We may collect scanned copies of your documents (PDF/PNG/JPG) to prepare filings when physical originals are not required. You may submit via secure upload (where available), email, or WhatsApp. Email and messaging apps are operated by third parties and may not offer end-to-end encryption by default. If you choose these channels, you accept their inherent risks.

  • We print only what is necessary to complete the process and securely shred printed copies after use.
  • We do not sell, publicly post, or disclose your documents; we do not use your documents to train AI models.
  • Retention: unless required by law, we delete document scans within 30 days of order completion and securely dispose of printed copies within 7–14 days. Invoices/tax records are retained as required by law.

7) Sharing & disclosures

We do not sell your data. We share only what is necessary to deliver the service:

  • Notaries & SDM offices (notarisation/attestation).
  • MEA & its authorised/outsourced service providers (apostille/attestation processing).
  • Courier/logistics partners (secure pickup/return with tracking).
  • Payment gateways (payment processing; we don’t store full card data).
  • Hosting/CDN, security, email (site operations), and analytics (e.g., GA ID: G-KEZGQDK3M0).
  • When required by law or to protect rights, users, or the public.

Note: Government bodies and their vendors apply their own policies. We cannot control internal handling within Notary, SDM, or MEA offices.

8) Security

  • HTTPS, access controls (least-privilege), device security, secure printers, and disposal procedures.
  • Operational logs and limited audit trails; partner diligence and minimum necessary disclosures.

9) International processing

Hosting/email/analytics or other vendors may process data outside India. We use reputable providers and apply appropriate safeguards consistent with applicable laws.

10) Your choices & rights

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent (for optional processing) at any time.
  • Opt out of non-essential cookies via your browser or available controls.
  • We aim to respond within 15 business days.

11) Cookies & analytics

We may use cookies for functionality, performance, and analytics. Manage preferences in your browser or cookie controls. For details on categories, partners, and how to clear cookies in major browsers, see our .

12) Communications

We use email/phone/WhatsApp strictly to deliver your service (updates, queries, delivery coordination). Marketing messages are sent only with consent and include opt-out options.

13) Minors’ data

If you submit documents for a minor, you confirm you are the parent/guardian or otherwise lawfully authorised to provide such data for the requested purpose.

14) Breach response

In the unlikely event of a security incident affecting personal data, we will investigate, mitigate, and notify affected users and/or authorities as required by applicable law.

15) Changes to this policy

We may update this Policy. The Effective date above reflects the latest version. Continued use of our website/services means you accept the updated policy.

16) Contact & grievance

For privacy questions, requests, or grievances, contact:

📧

Admin:

📞 +919047433266

📍 Shop No. 912, Johnson Complex, Rajaji Nagar, Thanjavur, Tamil Nadu, 613004, India, IN

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